Shipping policy
Shipping Destinations
We love sending great deals far and wide! Right now, we ship to:
- Canada
- United States
- Mexico
- Australia & New Zealand
- Select parts of Asia (Japan, Singapore)
-
Select parts of Europe (UK, France, Ireland)
Heads up: Some brands limit where their products can go. If an item can only ship within Canada, you’ll see that flagged at checkout.
Shipping within Canada
|
Shipping Type |
Shipping Fees *Shipping fees are non-refundable. |
Transit Times *Transit times are average and not guaranteed. |
|---|---|---|
|
Standard (2-10 business days) |
Orders $150+ | FREE Orders under $150 | $5 CAD |
BC/YT/AB | 2-3 days SK/MB/ON | 3-5 days QC/Maritimes/Territories | 5-10 days |
|
Express (1-4 business days) |
Orders $50+ | $40 CAD Orders Under $50 | $20 CAD |
Most Canadian destinations | 2 days Maritimes/Territories | 4 days |
Orders placed by 12:00pm PST Monday - Friday ship same day. Weekend orders head out on Monday.
Sales tax is charged automatically at checkout based on your province or territory.
International Shipping
|
Shipping Type |
Shipping Fees *Shipping fees are non-refundable. |
Transit Times *Transit times are average and not guaranteed. |
|
United States |
Orders $250+ CAD | FREE Orders under $250 CAD | $20 CAD |
2-7 days |
|
Mexico |
$30 CAD (flat rate) |
3-4 days |
|
All Other International Destinations |
$60 CAD (flat rate) |
Western Europe | 3-4 days Australia & New Zealand | 4-5 days Asia | 3-4 days |
Orders placed by 12:00pm PST Monday - Friday ship same day. Weekend orders head out on Monday.
Customs + Duties
Customs delays are out of our hands (but we’ll always get things moving as quickly as possible).
Customers outside Canada won’t see taxes at checkout, but any local duties, taxes, or customs fees are your responsibility.
A note for U.S. customers: Because of shifting U.S. tariff rules, some orders may have extra import fees we can’t predict. These costs are the customer’s responsibility.
Shipping For Returns + Exchanges
Most purchases are final sale, so returns and exchanges aren’t part of our usual flow. On the rare occasion we approve a return (like for a defective or incorrect order), we’ll cover the return shipping.